Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
FarmWise collects information that you provide directly to us when you:
- Create an account or register for our services
- Use our platform to record farming data
- Contact us for support or inquiries
- Participate in surveys or feedback programs
The types of information we may collect include:
- Personal identification information (name, email address, phone number)
- Farm and agricultural data (crop information, production records, sales data)
- Location data (farm locations, regional information)
- Device and usage information (IP address, browser type, access times)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you important updates and notifications
- Respond to your inquiries and provide customer support
- Generate analytics and reports for agricultural insights
- Comply with legal obligations and protect our rights
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent: When you explicitly authorize us to share your information
- Service providers: With trusted third-party service providers who assist in operating our platform
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In connection with a merger, acquisition, or sale of assets
- Aggregated data: We may share anonymized, aggregated data for research and analytics purposes
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Data portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Account closure: Close your account at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your personal information, subject to legal retention requirements.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@farmwise.com
- Address: FarmWise Privacy Team, [Your Address]
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